A little help, when you need it.

For help with Clues, send a message below. Include what you were trying to do, whether you used a browser or mobile device, and any error message. Do not send passwords, sign-in codes or private lead images.

Capture and premium research

Read what each field means, what premium research includes, and how to review a business brief and public contact details.

A capture has not uploaded

Check the upload status and reconnect to the internet. Use Retry for a failed upload. Keep the app and its stored data on the original device until uploading completes; uninstalling or clearing storage can remove captures that have not uploaded.

Account and data

Account/Team includes your account-data export and deletion controls. Personal leads are private; leads saved in a team workspace are shared with that team.